Remote Desktop Support

The best way for us to support you is by connecting remotely to your desktop. Please follow the steps below:

Download the Remote Support App by clicking here.
Download Remote Support App
Once the support app is downloaded run it by double-clicking on it.
If a windows comes up asking you if you want to allow the application from TeamViewer to run, click Yes.
When you run the Remote Support App a window will show up
From the window that showed up on your desktop, email the ID and password to support@blaidesoftware.com in order to connect remotely
Make sure that once you open the Remote Support App you do NOT close it. Leave it open as we can only connect to your computer if the application is running.

Email Support

Contact us via email - we will reply within 24 hours (business hours and weekdays).

You can contact us via email on support@blaidesoftware.com

For urgent matters simply give us a call - we are available during workdays and normal business hours.

You can call us on +356 2132 3461

Contact us via email to schedule an onsite support appointment.

You can contact us via email on support@blaidesoftware.com